Complaints
Something was not right? We are sorry about that. Send us your order number, a few photos and a short description. We will take care of it.
Please take the photos right after unpacking if possible, ideally of the product and the label.
What happens next
1
Your complaint goes directly to our customer service, including all photos.
2
We review the case and get back to you by email.
3
You receive a clear solution, for example a replacement or a refund.
Your complaint has been received
Thank you for your message. We will review the case and get back to you by email.